How can we help?

How can we help?

 

Oh good, we miss you. To reach us for any reason, please email: thetransientdesign@gmail.com

Join our mailing list

[ultimatemember form_id="517"]

Facebook | Instagram

- Garment Care -

For a natural look, wash gentle and cold. Shake out wrinkles before tumble drying low. Remove while warm and hang. Expect slight shrinking.

-or-

For color stay and a cleaner look, machine wash separate, gentle, with garment inside out.
Shake out wrinkles and lay flat to dry. Iron hot.

No direct sun drying, bleach, or spot scrubbing.

Clothing has been preshrunk 2x prior to purchase.
With natural fabrics, some additional shrinking is possible. Use care with heat.

Variation in dye and thread are normal for hand dyed and woven fabrics.

Email thetransientdesign@gmail.com for all exchanges or damages

- Exchanges -

Exchanges are honored on all unused and undamaged items.
If you have the wrong size, please email us at the address above.

Your exchange is good for any current availability of an item of equal value.
Please know that many of our products are one of a kind or produced in small quantities.

There is no guarantee we will have your size or a similar garment for replacement.

Email thetransientdesign@gmail.com for all exchanges or damages

- Damages -

Damaged products will be repaired for a reasonable fee. Turn around time dependent on damage to garment.
You pay for shipping to us, we will cover the cost to get it back to you (almost) good as new.

For very worn items or those that cannot be repaired,
please click on the link to the left, “wear it out, send it back”

We offer a lifetime guarantee on all manufacturer’s defects. Please email the link above with pictures.

Before you throw away a nice shirt for a button falling off, please mail it to us. We’ll fix it for you.

wear it out, send it back!

Have you loved your pants to death? Guess what? You are our favorite customer. Let us repay your affection for our clothing like this...

1. Email us with pictures of your unrepairable garment and your story.
2. We will respond.
3. Your devotion will be repaid to the tune of 25% off your next garment at thetransientdesign.com

no additional rules or fees apply. no limit per customer. no more fine print. thank you.